SecondLook Systems Professional toolkit · v1.0
Use AI in claims work without surrendering judgment.
A carrier-neutral set of working prompts, verification controls, privacy checks, and testing worksheets for adjusters, estimators, reviewers, and collision professionals.
AI proposes. Evidence supports. A qualified human decides.
Use it with your own permitted ChatGPT, Claude, Gemini, or other general-purpose AI account. No SecondLook subscription or API account is required.
What’s inside
Eight capabilities. One operating rule.
The toolkit is built around evidence discipline and uncertainty handling. It tells the model what it may conclude, what it must label as unsupported, and where human authority begins.
Working reviews
-
01 · Claim orientation
See the file before you act on it
Turn authorized file material into supported facts, what changed, open items, and review questions.
-
02 · Estimate review
Candidates, not silent approvals
Generate review candidates while forcing evidence, confidence, and disposition for each finding.
-
03 · Supplement review
Isolate the material change
Compare versions, separate what moved, and mark support that is still missing.
-
04 · File-note drafting
Write from verified facts
Draft concise professional notes from verified facts without quietly adding assumptions.
Control layers
-
05 · Evidence challenge
Attack unsupported certainty
Run a second pass designed to attack unsupported certainty and narrow overconfident findings.
-
06 · Red-team testing
Pressure the workflow
Test your workflow against contradiction, missing evidence, unsafe authority, and adversarial prompts.
-
07 · Verification + privacy
Check the record, then the data
Check factual support, inference, data minimization, conflicts, numbers, and final human review.
-
08 · Testing and release
Change it on purpose
Compare prompt versions with fixed cases, document acceptance checks, and plan supervised adoption and rollback.
How it works
A working system, not a bag of clever prompts.
Use the toolkit with your own permitted ChatGPT, Claude, Gemini, or other general-purpose AI account. No SecondLook subscription or API account is required.
-
01
Name one narrow task. Supply only authorized, task-relevant material.
-
02
Use one toolkit prompt without weakening its evidence rules. The model may organize, compare, extract, question, and draft. It must label what the record does not support.
-
03
A qualified human verifies every material output and decides what happens next.
Who it is for
Written for people who still have to stand behind the file.
For adjusters, estimators, reviewers, and collision professionals who need AI to organize and question a file—without treating fluent output as authority. Carrier-neutral. Use only in environments your employer or client authorizes.
-
Adjusters
Orient the file, see what changed, and keep open items visible before the next step.
-
Estimators
Surface review candidates with evidence, confidence, and disposition on each finding.
-
Reviewers
Run a second pass that attacks unsupported certainty before anything becomes a record.
-
Collision professionals
Apply the same evidence rules to supplements, notes, and review work across shops and desks.
What’s included
Five downloads. One license.
The v1.0 package is a digital download for a single user. Start with the Field Playbook, then the Core Prompt Pack and practice lab, before adapting the workflows to your authorized environment.
The package
Field downloads
- 01 Field Playbook
- 02 Core Prompt Pack with 7 workflow prompts
- 03 Synthetic Practice Lab
- 04 Validation Scorecard
- 05 Testing and Release Guide — 3 additional exercises and reusable change records
Also in the pack
Controls that travel with the work
-
01
Verification and privacy checklists
-
02
Quick-start guidance
-
03
Single-user license for your own professional work
Pricing
Seventy-nine dollars. Once.
One-time purchase. Digital download. Single-user license. Hosted checkout by Stripe. No subscription. Quantity fixed at one license per purchase.
SecondLook Claims AI Toolkit · v1.0
$79
Important
Supervised, advisory use only.
This toolkit does not replace carrier procedures, estimating systems, OEM repair information, legal advice, privacy requirements, or professional judgment.
AI systems can be wrong, incomplete, and overconfident. Every material output must be independently verified before use.
- Advisory only. The buyer remains responsible for the file and the decision.
- Upload only authorized material, in an environment your employer or client permits.
- No regulatory endorsement is claimed. No affiliation with any insurer is implied.
Buy the toolkit. Keep the decision.
SecondLook Claims AI Toolkit v1.0. A professional download for supervised claims work: AI proposes, evidence supports, and a qualified human decides.